We asked our Canadian customer E-Cargo Tarps some questions.

This is what Kendrick Martin answered.

Manufacturer of Tarps

Which product do you manufacture?

“We manufacture numerous Tarp based producto for various types of load covering solutions for the transportation industry in North America.”

Outstanding customer service

Why did you decide to purchase Forsstrom machines?

“We wanted to:

1. Increase capacity

2. Improve quality

3. Be able to weld multiple layers of vinyl material

We verified all the competiting solutions in North America and chose Forsstrom due to:

• Quality of the producto

• Reliability of the machines

• Capabilities of the units

• Warranty

• Outstanding Customer Service, pre-sale, during the installation and post installation

• They offered industry Experience and guidance

• Eve Hawthorne, their Customer Servie Manager is the best in the business and a key reason why we selected this company. Excellent Service and support.”

Outstanding machine capabilities

Is there anything you are specifically satisfied with?

“Outstanding machine capabilities BUT most importantly excellent Customer Service and Technical Support when issues arrise. Southwestern High Frequency is excellent.”

“Quality of the finished goods sets us apart in our industry.”

Have your Forsstrom machines surprised you in any way?

“We expected the machines to be good…they have been great.

Quality of the finished goods sets us apart in our industry.

The machines are highly reliable.”

Better sustomer service and technical support than other manufacturers in North America

What is your experience with service and support after the delivery of your machines?

“Forsstrom offers BEST IN CLASS Customer Service and Technical support. Even better than other manufacturers based in North America.”

Forsstrom offers a complete solution

Is there anything else that you would like to share concerning your relationship with Forsstrom or about your Forsstrom machines?

“Other companies sell HF machines, Forsstrom sells a complete solution, which includes a highly reliable, capable machine that produces excellent quality BUT most importantly, with their customer service and technical support, they KEEP YOUR MACHINES RUNNING and production flowing. This is priceless.

Forsstrom is one of our best suppliers, hands down. We have multiple units.”

Thank you for sharing, E-Cargo Tarps and Kendrick Martin, and thank you for being our customer.