“Forsstrom machines have proven to be reliable and long-lasting with up-to-date recommended maintenance. We currently have a 2003 machine that is working like the first day.”
Álvaro Piedra Vera, Engineering Department, Markleen.
We asked our Spanish customer Markleen some questions.
Manufacturer of high-end marine solutions
Which product do you manufacture?
- Equipment to combat pollution from oil spills
- Equipment for the aquaculture industry
Reputation, experience, quality, and performance
Why did you decide to purchase Forsstrom machines?
Forsstrom worked closely to understand Markleen’s needs
Is there anything you are specifically satisfied with?
“The quality of the welds: we are very satisfied with the quality of the welds that we achieve with the Forsstrom machines. Efficiency and productivity: The machines have proven to be efficient and have had a positive impact on our overall productivity.
Customization: Forsstrom’s technical team has been able to work closely with us to understand our requirements and develop custom machines that meet Markleen’s expectations.
After sales support: We are very satisfied with the after sales support we have received from Forsstrom. They have been on hand to answer our queries and provide technical advice when we have needed it.”
“Staff can quickly adapt to the machines and start using them efficiently.”
Have your Forsstrom machines surprised you in any way?
“Ease of use: Its interface and controls are clear and accessible, making it easy to operate and adjust welding parameters. Staff can quickly adapt to the machines and start using them efficiently.
Durability and reliability: Forsstrom machines have proven to be reliable and long-lasting with up-to-date recommended maintenance. We currently have a 2003 machine that is working like the first day.”
Álvaro’s tips
Do you have any tip concerning your Forsstrom machines that you would like to share?
“From our experience, it is essential to perform regular maintenance on the machines according to the manufacturer’s recommendations. On the other hand, it is important to adequately train the operators so that they know all the details of the machine and can get the most out of its use.”
Forsstrom demonstrates in-depth knowledge
What is your experience with service and support after the delivery of your machines?
“Forsstrom’s technical support team has demonstrated a high level of professionalism, accountability, and commitment in providing us ongoing support. They have demonstrated in-depth knowledge of the machines and have been able to resolve our queries in a timely matter.
In addition, they have been willing to provide advice and guidance regarding the best practical operation and maintenance of the machines. They have provided us with useful recommendations and shared their experience to help us optimize machine performance and maximize our production efficiency.”