Forsstrom offers a total solution for our customers’ production. This means that our relationship with our customers does not end when the machine is delivered! We are there for you throughout the entire service life of the machine. It is our goal for the machine you invested in to live up to your expectations in the best possible way.
When your Forsstrom machine arrives, we send out one or more of our technicians to install it for you. We make sure that the operators that are going to work on the machine understand how to use it in production. We also provide tips and advice on what may be necessary to ensure that manufacturing runs as smoothly as possibly.
Later, if you have any questions or problems, we provide technical support by phone or e-mail. Many inquiries can be resolved remotely, but we are more than happy to provide onsite help whenever necessary. Our travelling service technicians are stationed around the world and are prepared to make a service call as quickly as possible should the need arise.
If necessary, we also update and overhaul old machines. Contact us for more information and a cost estimate.